Macs customer service

Started by chimp koose, June 06, 2013, 12:43:26 AM

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chimp koose

I know that from time to time people get ticked off at suppliers and have to vent. This post is the opposite. I got a trunk lid of questionable quality that I ordered from Macs. I emailed them about the issue and was responded to immediately. After sending them a few pictures to show the part (from one of their suppliers)they have asked me to send it back and I will recieve a full refund including shipping.I am impressed with their service and will use them again .